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Get support for your LawScout AI account
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Response Time
We typically respond within 24 hours during business days. Pro users get priority support.
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🟢 System Status
Frequently Asked Questions
How many free searches do I get?
Every account gets 15 free searches. After that, you'll need to upgrade to Pro for unlimited searches at $29/month.
What happens when I reach my search limit?
Once you've used all 15 free searches, you'll be prompted to upgrade to Pro. Your account remains active, but you won't be able to perform new searches until you upgrade.
Can I reset my free searches?
No, the 15 free searches are a one-time allotment per account. However, you can upgrade to Pro for unlimited searches.
How accurate are the search results?
Our AI searches through 276,970+ legal documents using advanced vector search. While we strive for accuracy, always verify information with primary sources and consult qualified attorneys.
Is this legal advice?
No. LawScout AI is a research tool, not a substitute for professional legal advice. Always consult qualified attorneys for legal matters.
Can I export search results?
Export capabilities will be available for Pro users when the Pro tier launches.
How do I delete my account?
Go to Dashboard → Account Settings → Delete Account. Note that this action is permanent and cannot be undone.
Do you offer refunds?
When Pro tier launches, we'll offer a 30-day money-back guarantee for new subscribers.
Can I use this for commercial purposes?
Yes, both Free and Pro tiers can be used for commercial legal research. However, you must comply with our Terms of Service.
How do I report a bug?
Use the feedback button (bottom-right corner) or submit a support ticket above with category 'Bug Report'.
Still have questions? Contact our support team